Subject access request

Ask for a copy of your personal information

If you would like to:

  • Tell us about a change of name and address
  • Stop receiving marketing letters, emails, text messages or calls
  • Obtain a copy of your prescription

Please contact your local store. Click here to find contact details for your local store.

If you would like a copy of your personal information please fill in your details below before clicking ‘Submit’. One of our representatives will contact you as soon as possible. You must fill in the fields in red.

We are committed to respecting the personal information you provide to us and we take all appropriate measures to keep it secure and process it in line with the General Data Protection Regulations and Data Protection Act 2018.

Our privacy policy

Dear Clarke Opticians Customer

Due to the impact of Covid 19 on our stores, our response time to your request may be longer.

To support the Government efforts to protect us all and discourage non-essential travel, some of our stores are closed. As a result, our ability to respond to your request is severely affected.

We encourage you to resubmit your request when normal services are resumed.

Please be advised that should you require replacement glasses, you may not need your prescription at all. Please therefore telephone your store directly.

Thank you for your patience and understanding.