Freedom of Information Act Publication Scheme

Welcome to the Publication Scheme for Clarke Opticians as required by the Freedom of Information Act 2000.


This Publication scheme is a complete guide to the information routinely made available to the public by Clarke Opticians. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated. Where information is provided at cost, the charges will be calculated as set out in Class 7.

How is the information made available?

The information within each Class is available in hard copy from:

Clarke Opticians
8 Quinton Parade
or can be printed from this website.

Your Rights to Information

  • The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
  • From January 1st 2005 it will oblige opticians and optometrists practices to respond to requests about the NHS related information that it holds, and it will create a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.
  • In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995.
  • New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
  • Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.


If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to:

Clarke Opticians
8 Quinton Parade

Classes of Information

All NHS information at Clarke Opticians is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This Scheme had been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories:

  1. Who we are

    Clarke Opticians has been established since 1991. We are an independent practice (not part of a group) that is family owned and run. The optometrist is Trudie Kaye. The owners of the practice are Jagdip Chana FBDO and his wife Baljit Chana FBDO CL, who are qualified Dispensing Opticians Baljit is also a qualified Contact Lens Optician.

    Details of all opticians and optometrists registered in the UK are available from the General Optical Council Tel: 0207 580 3898.

  2. Our services

    Clarke Opticians provides free NHS eye tests for those who are eligible. You may also be entitled to vouchers that can be used against the purchase of glasses or contact lenses if you require them. To find out if you are eligible for assistance please ask for details in our practice. Appointments for eye tests can be booked over the phone, or by dropping into the practice. Our address is:

    Clarke Opticians
    8 Quinton Parade
    CV3 5HW
    Tel: (024) 7650 6300
    Please call to confirm opening times.

    Clarke Opticians carries out visual field screening and testing for the DVLA. The optometrist has a special interest in dyslexia, and the practice carries out testing for visual stress using coloured overlays and the intuitive colorimeter to prescribe tinted lenses.

  3. Financial and funding information

    For every eye test performed on behalf of the NHS the opticians practice receives a set fee of £20.26 and receives £40.00 for a DVLA test. This covers expenses such as optometrist and staff salaries, equipment costs and other practice overheads.

    Private charges apply as top up fees to the basic NHS test and for those not eligible for NHS tests.

    Professional Fees - July 2009

    NB: figures in brackets are those payable by NHS patients as top up fees
    NHS eyetest
    Includes ophthalmoscopy, refraction and all tests clinically necessary
    Private ocular examination
    Includes digital photography, ophthalmoscopy, refraction, binocular workout with fixation disparity, tonometry, visual fields
    £29.50 (£8.80)
    Ocular examination with dilation
    As above but also includes dilation, volk & rhuby lens, slit lamp microscopy, full threshold visual field assessment, tonometry
    Full ocular examination
    As above but includes copy of retinal photographs - recorded on computer for future reference
    Ocular report and images saved on computer £10.00
    Repeat Fields, tonometry £5.00
    Tinted overlay assessment
    For dyslexics and migraine sufferers who may benefit from overlays when reading
    Intuitive Colorimeter assessment
    For dyslexics or migraine sufferers to obtain a specific tint to be ordered on spectacles
    Contact lens assessment
    To assess suitability, lens type & to teach insertion and removal
    Contact lens aftercare
    Including fundoscopy
    Contact lens aftercare for lenses supplied elsewhere £50.00 - £60.00
  4. Regular publications and information for the public

    Information about optical and ocular conditions, eye tests, glasses, and contact lenses, can be found on and a number of websites including

    Some of this information is also available in patient leaflets and our practice newsletter. These are freely available from our practice. To request a set of leaflets by post, please write to:

    Clarke Opticians
    8 Quinton Parade
    CV3 5HW

  5. Complaints

    If you have a complaint about any of our products or services, we recommended that you discuss any problems with the manager at the practice, Baljit Chana FBDO CL, the owner of the practice.

  6. Our policies and procedures

    • Data Protection
    • Health and safety

    Please apply to the practice for copies of these.

  7. This publication scheme

    In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in practice. We will also publish any proposed changes or additions to publications already available.

    Cost of Information

    For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.

    • Accessed from our website - free of charge
    • Single hard copies - free of charge
    • Multiple hard copies, or archived copies will attract a charge for photocopying, retrieval and postage. We will inform you of the cost of these charges that will have to be paid in advance.
    • E-mail will be free of charge

Part 3. Useful Resources




Material available through this publication scheme is copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium, provided it is done so accurately in a manner that will not mislead.

Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance notes see